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Frequently Asked Questions

What is your shipping Policy?


Originals will be packaged and dropped off to a carrier within 7 days of receiving your order, and that is when you will receive tracking number. Packages should be delivered within 3 weeks of purchase.  If there are any problems with the painting please contact me directly as soon as possible, and an arrangement will be made to get you an artwork that you are happy about.

Prints are ordered and delivered through the print company. Please allow 1-2 weeks for the creation of your piece and delivery.


EXAMPLE:

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES for prints are calculated based on your cart total as follows:


What is your Policy on Returns/Exchanges/Refunds?

Here you will want to explain your policies when it comes to refunds. Most of the print vendors will NOT accept any exchanges or refunds, so it will be up to you if you want to offer this to your customers. We highly recommend including the information about your cancellation policy as well. Remember that your transaction fees are non-refundable, so including a restocking fee for cancellations would ensure that you are not losing money when a customer cancels their order.

EXAMPLE:

Our policy here at Kryart Studio is that we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here: kryartstudio@gmail.com  and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.

There’s a 15% restocking fee that is applied for any order canceled or exchanged.


How can I keep up with your new work?

Your following will want to keep up with your new work. We recommend including social media links and getting them to sign up for your newsletter.

EXAMPLE:

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up] !

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: @kryart_studio

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1c crunched snajej

Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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3c crunched udpkob

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SAVE 10% ON YOUR FIRST ORDER!

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Thanks for visiting the site, I hope you enjoy the artwork!

Feel free to call me if you want to know more about any of the pieces, or arrange a safe visit to see the work up close.

647- 287-5254 - Kristyn

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